Stay up to date with the latest features, improvements, and fixes in SupportPilot AI.
February 3, 2026
Advanced playbook system with auto-execution capabilities
Email verification and response templates
Update shipping address tool for order modifications
Enhanced auto-reply triggers for playbook actions
February 1, 2026
Complete i18n internationalization support
Automatic language detection from Shopify admin interface
AI responses automatically match store language
Onboarding progress now correctly tracks first email received
January 31, 2026
Shopify store policies integration in playbooks
AI now respects your refund, shipping, and return policies
Playbook creation wizard with policy awareness
January 30, 2026
Flexible billing system with 4 pricing plans
Multi-currency support (EUR/USD) based on store location
Usage tracking with email alerts at 30%, 20%, 10%
Rate limiting on all API endpoints
January 30, 2026
Playbook testing system with 6 predefined scenarios
WISMO, refund, cancellation, and complaint detection
GDPR compliance with data request and redact webhooks
Navigation issues in embedded Shopify app resolved
January 29, 2026
AI-powered customer support chatbot with Claude
Gmail integration for email ticket management
Playbook system for automated responses
Knowledge base with RAG for accurate answers
Real-time Shopify order data integration
Get notified when we release new features and improvements.