See how SupportPilot AI compares to Gorgias for AI-powered customer support.
| Feature | SupportPilot AI | Gorgias |
|---|---|---|
| Starting Price | $29/mo | $60/mo |
| Free Plan | check_circle Yes (50 messages) | cancel No |
| AI Engine | Claude AI (Anthropic) | Proprietary |
| Shopify Integration | check_circle Native | check_circle Native |
| Standalone Mode | check_circle Yes (any business) | cancel Shopify only |
| Gmail + Outlook | Gmail + custom SMTP | |
| Instagram DMs | check_circle Yes | check_circle Yes |
| check_circle Yes | Yes (higher plans) | |
| Live Chat Widget | check_circle Included | check_circle Yes |
| Smart Playbooks | check_circle Yes (auto-learning) | Rules-based |
| Knowledge Base | AI-powered vector search | Manual macros |
| Setup Time | 5 minutes | 30+ minutes |
| GDPR Compliant | check_circle Yes | check_circle Yes |
Start at $29/mo with a free plan included. Gorgias starts at $60/mo with no free tier. Get more value for less.
Powered by Claude AI with auto-learning playbooks and vector search knowledge base. Not just rules-based macros.
Unlike Gorgias, SupportPilot AI works for any business -- Shopify, standalone, or any e-commerce platform.
Try SupportPilot AI free and see the difference. Setup takes 5 minutes, no credit card required.