Dimensions, installation, delivery of bulky items, assembly questions — home & garden support is technical. SupportPilot answers with the exact spec sheet, every time.
Free plan · No credit card · 5-minute setup
You've seen these tickets a thousand times. SupportPilot handles them while you sleep.
“Will this fit my space?” SupportPilot reads your product specs and answers with exact measurements, weight, and material details.
Customers need step-by-step help. SupportPilot pulls from your assembly guides and blog tutorials — citing the exact section.
Curbside, threshold, or white-glove? SupportPilot tracks shipments and clarifies delivery options per your carrier rules.
Missing screws, damaged panels, warranty claims — SupportPilot triages replacement requests and opens tickets with your logistics team.
One subscription. Unlimited team members. No per-seat pricing.
Auto-indexes every product spec, dimension, material, and weight from your Shopify catalog. Exact answers, no approximations.
Imports your PDFs, blog posts, and video transcripts. Cites the exact step or section when answering installation questions.
Native Shopify integration pulls real-time fulfillment data. Tells customers carrier, ETA, and surfaces delays proactively.
Photos of damaged items auto-analyzed. Claim created, replacement part triggered, or escalated to your team with full context.
Email, live chat, Instagram, WhatsApp — all unified. Your support team sees one thread per customer, not five.
Tracks warranty periods, verifies eligibility, and processes claims per your policy — with human approval gates where needed.
“Customers ask 'will this fit under my kitchen island?' 20 times a day. SupportPilot answers with our exact dimensions — I don't even see those tickets anymore.”
Yes. SupportPilot reads fulfillment metadata from Shopify — whether standard parcel or LTL freight — and responds with the right carrier info.
Yes. Customers upload photos in chat or email; SupportPilot analyzes the damage, triages severity, and escalates with the right context.
Upload PDFs, link blog posts, or import videos. SupportPilot vectors the content and cites the exact section in answers.
Warranty periods, eligibility checks, and replacement part orders — all handled per your policy, with human approval for high-value claims.
Free up to 50 conversations/month. Paid plans start at $29/month. No seat fees — one price, your whole team.
Install in 5 minutes. Free plan, no credit card. See ticket volume drop in your first week.